Security Leadership MAGIC! (Initial Consultation)

The Security Officer Magic course learning objectives will cover various aspects such as the importance of mindset while preparing for your workday, your arrival and preparation for the show, and when you are ready, to take on the stage well prepared to share the magic of the customer-centric approach while lowering liability. While on stage, we will focus on your approach to security operations, how to greet and interact with customers empathetically and professionally, and the importance of magical service recovery.